Refund policy
Returns
You can return your items within 14 days of receipt of your shipment.
Items must be unworn and in original condition.
Items must be in the original packaging.
How do I request a return?
-
Email us at hello@presentlybracelets.com
-
If the request is approved, you will get a confirmation email with the shipping guidelines.
How do I request an exchange?
-
In order to make an exchange, you must return the original item and place a new, separate order for the desired item.
How soon will I get my refund?
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.